How to choose a Moodle hosting plan

There are many advantages to using a dedicated Moodle hosting provider. Perhaps the main advantage is to enable businesses and educators to create on-line courses and classes without installation and server knowledge. Yet without that knowledge, how do course creators understand the many hosting plans available and make an informed choice? How can you make plans to grow but without paying for a level of service you don't really need? Here are five things to consider when choosing a Moodle hosting plan.

Number of users

It's important to look at the number of users overall but also the number of users at peak times. This should be an important factor driving your decision. You want your Moodle hosting to be able to accommodate enough concurrent users so that it does not run slow when most needed. Pages or video and audio content that take too long to load will be a source of frustration for both students and educators.

Storage Capacity

Closely related to the number of users, it's also important to consider the number and size of courses being provided and the amount of data needing to be stored. Server disk space is different from a local computer/laptop hard drive in its capacity. A server hard drive works constantly and operates faster and more efficiently so that it can serve multiple files to multiple users quickly and efficiently. You may not need as much storage space as you think and most hosts make it easy to upgrade as you need.

Safety and Security

You need to know that your data is kept safe and secure. Check the level of security provided by your plan. Does it have enhanced security? SSL (Secure Sockets Layer) encryption provides secure data transmission over the internet and ensures the highest security standard for your organisation.


From time to time Moodle requires updating. There is usually a new release of Moodle, incorporating new features, once or more a year. However there are small regular updates which are mainly bug-fixes and security updates. Check whether these are provided by the host or whether this is your responsibility. If provided by the host, it's important to know how this is charged; whether it's included in the monthly fee or not. If not, you might want to know whether the host can provide additional support and at what price.

Backing Up

One of the advantages of web or cloud hosting for Moodle is that this type of hosting relies on networks of servers so that data is not collected in one location and files cannot be lost in the way that they will be if a computer or device is damaged, misplaced or stolen. This can be negated, however, if data is not backed up regularly. Check the hosting plan's back-up options and choose a back-up option that meets your data security needs.


Moodle is a complex and sophisticated learning and course management system that requires a robust hosting infrastructure and technology to support it. Your hosting options are an important consideration and, as any internet search will show, come with a variety of pricing structures. While a cheap Moodle hosting option may save you money in the short term, don't assume that cheapest is best. It's important to look at the different plans on offer and see what will best suit your requirements.

Hosted Moodle provides a variety of plans designed to suit your situation. If you would like to find out more about the options available, please contact us.

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  • We take care of servers, security, databases, backups and upgrades so you don't have to.
  • Your plan includes a fresh Moodle™ install, uniquely for you.
  • We provide you with full administrator access to your Moodle™ instance.
  • Built on a scalable, reliable, and secure global computing infrastructure.
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80 GB Transfer/month
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Version Updates

Whenever release a new version of Moodle (e.g, 2.7.2 to 2.8), we first test it on our servers and make sure everything is working as expected. We look after all the "technical" issues so you don't need to! We then completely automate the upgrade process and send you an email to let you know an update is available.

This leaves you in complete charge of exactly when your instance is upgraded, so you can minimize inconvenience for your users. Once you are ready to upgrade, it's a simple "click and confirm" process.