Privacy Policy

Privacy Policy for Hosted Moodle

Hosted Moodle is operated by Proven Innovation (ABN: 93 589 866 241).

We are committed to safeguarding the privacy of our customers and website visitors.

This Privacy Policy summarises what information we might collect from you and what we will and will not do with it.

Proven Innovation may revise and amend this Privacy Policy from time to time by posting a new version on this website.

By using these services, you agree to the terms of this Privacy Policy.

It is always up to you whether to disclose personal information to us, although if you elect not to do so, we reserve the right not to register you as a user or provide you with any products or services.

Please note that this Privacy Policy does not govern the collection and use of information by companies that we do not control, nor by individuals not employed or managed by us. If you visit a website that we mention or link to, be sure to review its privacy policy before providing the site with information.

We maintain physical, electronic, and procedural safeguards in compliance with applicable laws and regulations to guard your personal information from unauthorised access, alteration or premature destruction.

Except as provided in this Privacy Policy, we will not provide your information to third parties.

We may collect, store and use the following kinds of personal information:

  • information about your visits to and use of our website for the purpose of improving your browsing experience
  • information about any transactions carried out between you and us on our website and in relation to any subscription to our services
  • information that you provide to us for the purpose of registering with us and subscribing to our services and email notifications, including:
    • your name, company, email address, phone number, billing address, and shipping address
    • your name, user ID and password
    • your computer’s domain name and IP address
    • session data for your login session

What We Do With Your Personal Information

We will not give, sell or rent your personal information to a third party without your consent.

We will take commercially reasonable precautions to protect your personal information from loss, misuse and unauthorised access, disclosure, alteration and destruction.

We will not use or disclose your information except:

  • as necessary to provide services or products you have ordered
  • in other ways described in this Privacy Policy or to which you have otherwise consented
  • in the aggregate with other information in such a way that your identity cannot reasonably be determined (for example, statistical compilations)
  • to outside auditors who have agreed to keep the information confidential
  • as necessary to enforce the Terms and Conditions
  • to the extent that we are required to do so by law
  • in connection with any legal proceedings or prospective legal proceedings
  • in order to establish, exercise or defend our legal rights, including providing information to others for the purposes of fraud prevention and reducing credit risk
  • to the purchaser or seller, or prospective purchaser or seller, of any business or asset which we are, or are contemplating, selling or purchasing

Visiting Our Website

We may collect information about your computer and your visits to any of our websites, including such information as your IP address, geographical location, browser type, referral source, length of visit and number of page views. We may use this information in the administration of this website, to improve the website's usability, and for marketing purposes.


Our website may use cookies. We may use the information we obtain from the cookie in the administration of our website, to improve its usability and for marketing purposes. We may also use that information to recognise your computer when you visit our website, and to personalise our website for you.

Most browsers allow you to refuse to accept cookies. This may have a negative impact on your ability to use some or all of the features of our website.

Conversion Tracking

Our website may work with third parties (such as Twitter) to collect visitor/user data for conversion tracking. Specifically this may include using Twitter's technology to create tailored audiences by collecting visitor/user data for remarketing. You may opt out of Twitter's receipt of this data for tailoring ads through applicable opt-outs such as those described here.

External Data Storage Sites

We may store your data on servers provided by third party hosting vendors with whom we have contracted.


We take all reasonable precautions to prevent the loss, misuse or alteration of your personal information but we do not guarantee the security of data sent over the internet.

We will store all of the personal information you provide on our secure servers.

All electronic transactions you make to or receive from us will be encrypted using a minimum of 128 bit SSL high-grade encryption technology.

We use Stripe’s highly secure online merchant facility which provides 128 bit SSL high-grade encryption technology for all credit card transactions.

Your Privacy Responsibilities

To help protect your privacy:

  • Do not share your user ID or password with anyone else. We may ask for your password before we can make changes to your account.
  • Log off when you are finished.
  • Take appropriate precautions by installing and updating suitable anti-virus software.

Questions or comments?

You may instruct us to provide you with any personal information we hold about you. Provision of such information is part of our service to you.

If you have questions or comments about our Privacy Policy, please Contact Us.

Thank you for choosing Hosted Moodle.

Up and running with e-Learning quickly!

  • We take care of servers, security, databases, backups and upgrades so you don't have to.
  • Your plan includes a fresh Moodle™ install, uniquely for you.
  • We provide you with full administrator access to your Moodle™ instance.
  • Built on a scalable, reliable, and secure global computing infrastructure.
$145 per month
10 GB Storage
50 GB Transfer/month

Weekly Managed Backups
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$225 per month
30 GB Storage
80 GB Transfer/month
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Enterprise Plus
$295 per month
70 GB Storage
120 GB Transfer/month
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Latest Blogs


Version Updates

Whenever release a new version of Moodle (e.g, 2.7.2 to 2.8), we first test it on our servers and make sure everything is working as expected. We look after all the "technical" issues so you don't need to! We then completely automate the upgrade process and send you an email to let you know an update is available.

This leaves you in complete charge of exactly when your instance is upgraded, so you can minimize inconvenience for your users. Once you are ready to upgrade, it's a simple "click and confirm" process.