Terms and Conditions

Hosted Moodle is operated by Proven Innovation (ABN: 93 589 866 241).

Proven Innovation may revise and amend these Terms and Conditions from time to time by posting a new version on this website.

Terms and Conditions for the use of Hosted Moodle

By using these services, you agree to be bound by the Terms and Conditions.

You accept legal responsibility for the use of Hosted Moodle and are at least 18 years of age.

You agree to use Proven Innovation’s Hosted Moodle services at your own risk. Proven Innovation disclaims all warranties of merchantability and fitness for a particular purpose. Proven Innovation is not liable for any loss, loss of data, or other commercial damage as a result of the provision of Hosted Moodle services.

You agree to indemnify and hold harmless Proven Innovation from any loss, liability, claim, damage and expense arising from or related to your Moodle instance or use of any services provided by Proven Innovation.

Proven Innovation provides generic Moodle hosting. Other than the information available on our website, we do not provide advice in regard to the suitability of our products to individual customers. It is entirely your responsibility to decide if our products are fit for purpose.

No advice or information, whether oral or written, obtained by you from Proven Innovation, its employees or associates or through its website shall create any warranty not expressly stated in these Terms and Conditions.

Proven Innovation reserves the right to take action, including legal action or the suspension or termination of a service, against a customer who interferes with the rights of another user online, interferes with the smooth running of the internet or with Proven Innovation’s services. In such a case, we may discontinue an instance or service where such interference is an abuse and we will charge the customer for costs incurred by us as a result of such abuse.

We reserve the right to refuse a subscription or the renewal of a subscription to anyone at our discretion.

We do not guarantee or warrant that the service we provide will be free of interruption or free from intrusion or hacking by external parties.

We do not guarantee or warrant against loss of data. It is your responsibility to maintain a copy of all valuable data.

No intellectual property rights are assigned to you in the use of our services. None of your intellectual property rights are assigned to us via the use of a service provided by Proven Innovation unless specifically contracted.

Backups

Data backups are made weekly or daily according to your plan. No guarantees are made of any kind as to the integrity of these backups. It is your responsibility to maintain local copies of your data and any other important information from your Moodle instance.

Changes to Pricing

Proven Innovation reserves the right to change prices at any time to any of its Hosted Moodle products. Price changes can and may affect current Hosted Moodle customers.

All monetary transactions for Australian customers include GST.

Changes to Details

You must notify us of changes to your details.

Unlawful Purposes

You must not use Hosted Moodle for unlawful purposes. Any use of these services which violates any local, state, federal or international laws applicable to Proven Innovation, your jurisdiction, or any jurisdiction in which your Moodle instance is subject is strictly prohibited and will result in the immediate termination of your instance without notice or refund.

Content

You must not use Hosted Moodle to transmit, store or present any information, data or material which violates any local, state, federal or international laws applicable to Proven Innovation, your jurisdiction, or any jurisdiction in which your Moodle instance is subject. This includes, but is not limited to copyrighted material, trademarked material, intellectual property, material that is subject to trade secrets, threatening or obscene material, pornography, material that infers sexual content, material that links to adult content elsewhere or material that promotes illegal activity. Any use of our services for such activity will result in the immediate termination of your instance without notice or refund.

Spam

You must not use Hosted Moodle for the purposes of generating spam of any kind, including unsolicited emails or forum spam. In the event of such activities, we reserve the right to terminate your instance without notice or refund.

Your Security Responsibility

You must take steps to ensure the security of your Moodle instance and prevent unauthorised access. You are responsible for any misuse of our services, even if that misuse was committed by a person to whom you have given access to your instance. You are also responsible for any misuse regardless of whether it was with or without your consent.

Purpose of Service

Our service is for the hosting of a Moodle instance only. You must not use your hosting account as a repository, archive or storage area for files or material that are not related to your Moodle instance.

Our Security Guarantee

We take all reasonable precautions to prevent the loss, misuse or alteration of your personal information but we do not guarantee the security of data sent over the internet.

We will store all of the personal information you provide on our secure servers.

All electronic transactions you make to or receive from us will be encrypted using a minimum of 128 bit SSL high-grade encryption technology.

We use Stripe’s highly secure online merchant facility which provides 128 bit SSL high-grade encryption technology for all credit card transactions.

Privacy Policy

We are committed to safeguarding the privacy of our customers and website visitors. Our Privacy Policy summarises what information we might collect from you and what we will and will not do with it.

Questions or comments?

If you have questions or comments about our Terms and Conditions, please Contact Us.

Thank you for choosing Hosted Moodle.

Up and running with e-Learning quickly!

  • We take care of servers, security, databases, backups and upgrades so you don't have to.
  • Your plan includes a fresh Moodle™ install, uniquely for you.
  • We provide you with full administrator access to your Moodle™ instance.
  • Built on a scalable, reliable, and secure global computing infrastructure.
Pro
$145 per month
10 GB Storage
50 GB Transfer/month

Weekly Managed Backups
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Enterprise
$225 per month
30 GB Storage
80 GB Transfer/month
Own Domain Naming
Weekly Managed Backups
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Enterprise Plus
$295 per month
70 GB Storage
120 GB Transfer/month
Own Domain Naming
Daily Managed Backups
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Latest Blogs

Overview

Version Updates

Whenever moodle.org release a new version of Moodle (e.g, 2.7.2 to 2.8), we first test it on our servers and make sure everything is working as expected. We look after all the "technical" issues so you don't need to! We then completely automate the upgrade process and send you an email to let you know an update is available.

This leaves you in complete charge of exactly when your instance is upgraded, so you can minimize inconvenience for your users. Once you are ready to upgrade, it's a simple "click and confirm" process.

Read more...